AI insights and feedback now fully available in KhmerLearn more
iFeedbackCustomer feedback platform

Every voice matters. Turn feedback into growth.

Collect feedback by QR, link, or app — then let AI turn it into insights, rewards, and revenue for every branch of your business.

4.6 average satisfaction
Trusted by 500+ businesses
2.4M+
Feedback collected
500+
Active businesses
+0.8★
Avg. rating uplift
3,200+
Branches connected
One platform, four superpowers

Everything you need to listen, grow, and retain

iFeedback brings collection, revenue, intelligence, and loyalty into a single connected system.

Collect

Frictionless feedback via QR, link, or app — no install required, always tied to the right branch.

Grow

Recruit sales staff, agents, and affiliates, track every referral, and pay commissions accurately.

Understand

AI reads sentiment and topics, scores business health, and recommends what to do next.

Retain

Reward customers with points, coupons, lucky draws, and loyalty tiers that bring them back.

Live in a day

From sign-up to insights in five steps

Self-service onboarding gets your whole team collecting and acting on feedback fast.

1

Register your company

Create your account and set up your brand in minutes.

2

Add branches & forms

Build custom feedback forms and assign them to each branch or product.

3

Generate QR & links

Print QR codes or share links wherever your customers are.

4

Collect feedback

Customers respond in seconds — anonymously or signed in.

5

Act on AI insights

Watch dashboards update live and act on smart recommendations.

Real-time control room

See every branch at a glance

One dashboard for ratings, complaints, and resolutions — with alerts the moment something needs you.

Live dashboards for ratings, complaints, and resolutions
Instant alerts the moment feedback turns negative
AI topic & sentiment analysis on your data only
Full data isolation for every company
Register your company
iFeedback analytics dashboard
The customer experience

A feedback flow customers actually finish

Fast, friendly, and bilingual — from the first tap to earning a reward.

Scan or tap Rate in seconds Add a comment Earn rewards
Customer feedback flow
Simple, transparent pricing

Plans that grow with your business

Start free for 14 days. No credit card required. Cancel anytime.

Startup
For a single location getting started
$15/mo
Up to 1,000 members
QR reward cards
Basic feedback
1 location
Email support
Growth
For growing multi-branch teams
$39/mo
Up to 10,000 members
Multi-reward campaigns
Advanced feedback
3 locations
Affiliate tools
Priority support
Most popular
Pro
For teams that want AI + rewards
$89/mo
Up to 50,000 members
Unlimited campaigns
Custom branding
10 locations
API access
Dedicated manager
Enterprise
For large chains and networks
$240/mo
Unlimited members
White-label
SLA guarantee
Unlimited locations
SSO / SAML
On-prem option
Loved by teams

Businesses hear more — and act faster

We catch unhappy customers the same day now. Our BKK1 branch rating went from 3.9 to 4.6 in two months.

SR
Sok Ratha
Owner, Café Chain

The referral tools paid for themselves. Commissions are tracked automatically — no more spreadsheets.

DK
Dara Kim
Head of Sales, Retail Group

AI insights in Khmer changed everything. I finally understand what every branch needs to fix.

CS
Chan Sreyneang
Operations Director

Ready to hear every voice?

Create your iFeedback workspace in minutes. No credit card required.

Trusted by 500+ businesses
Questions?

Frequently asked questions

No. They scan a QR or open a link and respond instantly — no install required.